Privacy policy

Legal

Privacy policy

Last updated: date to be set when Kayo approves the text

Draft for review. This text is a starting point written for the website and is not legal advice. Kayo to check it with its legal adviser and fill in the highlighted details before the site goes live.

Who we are

This website belongs to Kayo, operated by company legal name, commercial registration CR number, registered address, Kingdom of Saudi Arabia. In this policy, "Kayo", "we" and "us" mean that company.

What we collect

We only collect what we need to answer you and to run the site:

  • What you send us: your name, phone number, email address and message when you email us about catering or anything else.
  • Basic visit data: the pages you open, your device and browser type and your language choice, collected through cookies (see the cookie policy).
  • Orders: when you order through a delivery app, the app collects your order, address and payment details under its own privacy policy. We receive only what we need to prepare the order.

How we use it

  • To reply to your messages and catering requests.
  • To prepare and improve your orders and our menu.
  • To keep the website working, safe and easy to use.
  • To meet our legal and tax obligations.

Who we share it with

We do not sell your data. We share it only with the companies that host and run this website for us, with delivery apps when you order through them, and with authorities when the law requires it. Each of them may use it only for that purpose.

How long we keep it

We keep messages and requests for as long as we need them to answer you and follow up, and no longer than retention period, unless the law requires us to keep them longer.

Your rights

Under the Saudi Personal Data Protection Law you can ask us to:

  • Tell you what data we hold about you and give you a copy.
  • Correct data that is wrong or out of date.
  • Delete your data when we no longer need it.
  • Stop using your data where you gave us consent.

Email info@aljawdaksa.com and we will reply within response time, e.g. 30 days.

Changes to this policy

We may update this policy when our services or the law change. The date at the top shows the latest version.

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