Terms & conditions
Terms & conditions
Draft for review. This text is a starting point written for the website and is not legal advice. Kayo to check it with its legal adviser and fill in the highlighted details before the site goes live.
About these terms
These terms apply to your use of the Kayo website, run by company legal name. By using the site you agree to them. If you do not agree, please do not use the site.
Menu, prices and availability
The menu on this site is for information. Dishes, prices and offers can differ by city, branch and delivery app, and can change without notice. Photos show how a dish is served and may differ slightly from what you receive. The price shown in the delivery app when you order is the one that applies.
Orders and delivery
Orders are placed and paid for through delivery apps such as HungerStation, Jahez, ToYou, The Chefz, Ninja and Mrsool. Each app's own terms apply to ordering, payment, delivery times and refunds, so contact the app about a late or missing order. For anything about the food itself, contact us and we will look into it.
Catering requests
A catering request sent through this site is not a booking. A booking is confirmed only when Kayo confirms the menu, date, quantity and price to you in writing.
Allergies and dietary needs
Our dishes may contain or come into contact with allergens such as fish, shellfish, sesame, soy, gluten, eggs and nuts. Allergen notes in the menu are a guide; if you have an allergy, ask us before ordering. We cannot guarantee that any dish is free of an allergen.
Our content and brand
The Kayo name, logo, photos, designs and text on this site belong to Kayo or are used with permission. Please do not copy or reuse them without our written approval.
Links to other sites
This site links to delivery apps, social media and maps. Those sites are run by others and have their own terms and privacy policies; we are not responsible for them.
Liability
We work to keep the site accurate and available, but it is provided as it is, and we may change or pause it at any time. To the extent the law allows, Kayo is not liable for losses that come from using the site or from content on other sites.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in the Kingdom settle any dispute about them.
Changes and contact
We may update these terms; the date at the top shows the latest version. Questions: info@aljawdaksa.com.